Terms of Use

1. Introduction

These Terms of Use govern your access to and use of Sabu, operated by SIMINO LABTEST PRIVATE LIMITED.

By accessing or using Sabu, you agree to these Terms.

2. Definitions

• Sabu means our digital marketplace.
• Platform means app, website, APIs, live tools.
• User means buyer, seller, delivery partner, vendor.
• Order means a purchase or booking made via Sabu.

3. Nature of Platform

Sabu connects users with local shops, sellers, service providers, and delivery partners.

Sabu primarily acts as a technology facilitator.

4. Eligibility

Users must be at least 18 years old or use Sabu under parental supervision.

5. User Registration

You agree to provide accurate information, maintain account security, and notify us of unauthorized access.

6. Orders, Booking, and Payments

Orders are subject to seller confirmation, availability, location coverage, and fraud checks.

Payments may be processed via authorized third-party payment gateways.

7. Delivery, Pickup, and Fulfillment

Sabu may support standard delivery, express delivery, scheduled delivery, and pickup.

8. Live Shopping and Video Communication

Sabu may provide live seller broadcasts, video calls, messaging, and product demonstrations.

9. Restricted and Regulated Products

Certain products may be subject to age, licensing, location, or legal restrictions.

Sellers are responsible for compliance with applicable laws.

Sabu may restrict, remove, reject, or suspend listings or orders that violate policies or law.

10. Artificial Intelligence and Machine Learning

Sabu may use artificial intelligence, analytics, and automation for:

• search improvement
• seller matching
• route optimization
• fraud detection
• recommendations

11. User Content

Users may upload images, shopping lists, reviews, messages, and related content.

12. Cancellation and Refunds

Refunds and cancellations may vary by seller, category, and service type.

13. Intellectual Property

All Sabu branding, software, designs, and related materials remain property of the Company.

14. Prohibited Conduct

Users must not commit fraud, create fake accounts, abuse promotions, upload malware, or misuse platform services.

15. Suspension and Termination

We may suspend or terminate accounts for fraud, abuse, legal compliance, or security reasons.

16. Privacy

Use of Sabu is subject to our Privacy Policy .

17. Limitation of Liability

Maximum liability shall not exceed the amount paid for the relevant transaction.

18. Indemnification

You agree to indemnify the Company for misuse of the Platform or violation of these Terms.

19. Governing Law

These Terms are governed by the laws of India.

20. Changes to Terms

Continued use of Sabu after updates constitutes acceptance.

21. Contact Us